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May 23, 2023

Attorney General Bird Joins 49 State Coalition to Sue Avid Telecom Over Illegal, Fraudulent Robocalls

DES MOINES— Iowa Attorney General Brenna Bird joined 48 other states in a lawsuit against Avid Telecom, its owner, and its chief officers for facilitating billions of illegal robocalls to millions of Americans.  

Since 2019, about 9,000 of these fraudulent calls have targeted Iowa alone. Avid Telecom has helped make hundreds of millions of calls using fake or invalid caller ID numbers, including more than 8.4 million calls impersonating the government, law enforcement agencies, and private companies. They also sent or transmitted more than 7.5 billion calls on the National Do Not Call Registry. 

Between December 2018 and January 2023, Avid sent or attempted to send a total of over 24.5 billion calls. The scam robocalls involved Social Security Administration scams, Medicare scams, auto warranty scams, Amazon scams, and more. The USTelecom-led Industry Traceback Group sent Avid Telecom at least 329 notifications about it transmitting known and suspected illegal robocalls, but they ignored the notifications and continued facilitating the calls. 

“We’re taking action to shield Iowans from fraudulent and illegal robocalls,” said Attorney General Bird. “This company has helped connect scammers directly with thousands of Iowans over the phone, but we’re pushing back. Thanks to this bipartisan coalition of attorneys general, we are putting the full force of 49 states behind our lawsuit to hold illegal robocalling businesses accountable and protect Americans from scams.” 

The 49-state coalition is suing Avid Telecom for violation of the Telemarketing Sales Rule (TSR), the Telephone Consumer Protection Action (TCPA), and other state and federal laws. 

Iowa joined 48 other states in the Arizona, Indiana, North Carolina, and Ohio-led lawsuit. 

Read the full lawsuit here


For More Information:

Alyssa Brouillet | Press Secretary | 

(515) 823-9112

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