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One Call Complaints & Enforcement

To report an alleged One Call law violation to the  Attorney General's Environmental Law Division, please provide the address of where the alleged violation occurred, name and address of excavator, date and time of the excavation, a description of the damage, and any other relevant information.

The Environmental Law Division will evaluate the complaint and conduct an investigation, if warranted, to determine whether an enforcement action is appropriate. An investigation may include verifying compliance with the One Call law, reviewing the Iowa One Call "ticket" database, called the  National Ticket Management Service (NTMS), requesting additional information or documentation, and seeking to interview witnesses.

For the Attorney General's main Iowa One Call Law page, click here.

Contact Information
Iowa Department of Justice, Office of the Attorney General
Environmental Law Division
1305 E. Walnut St.
Des Moines, IA 50139
P: 515-281-5164
E: webteam@ag.iowa.gov

Jacob Larson, Assistant Attorney General
P: 515-281-5341
E: jacob.larson@ag.iowa.gov

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