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May 25, 2011

Consumer Alert: Give Wisely to Disaster Victims

(DES MOINES, Iowa)  While Iowans see the nation’s recent deadly tornado outbreaks as tragedies, scam artists see them as opportunities.  Attorney General Tom Miller reminds Iowans to give, but give wisely to those soliciting on behalf of disaster victims.

“There is now a tremendous need for relief money because of all of the natural disasters that have occurred across the country, including here in Iowa,” Miller said.  “Be generous, but be smart about making donations.”  Miller suggests donating to a familiar, established charity, as opposed to one that is new or unfamiliar.

Miller urges Iowans to keep these tips in mind before donating to a disaster relief fund or charitable organization:

  • Donate to familiar charities.  These should be tried-and-true established disaster relief organizations, like the American Red Cross at, or the Salvation Army at  Make sure the name is not a sound-alike organization.
  • Do not respond to unsolicited calls or e-mails.  If you receive an unsolicited e-mail, simply delete it.  Don’t click on links or open ANY attachments, because they could expose you to phishing scams or computer viruses.  It’s best to seek an organization through an Internet search engine, as opposed to clicking on a link that you received.
  • Do your homework by checking on the charity.  Check with organizations like,, or the Iowa Attorney General’s Consumer Protection Division to learn more about the organization seeking your donations.
  • If you donate through a website, ensure that the transaction is secure.  When you are entering your credit card information, you should see an “https:” in the web address prefix (the “s” means it is secure).
  • They want it right now?  The answer is no!  If a solicitor is pressuring you for a donation, this is likely a scam.  Take the time to check on a charity.  You can search the Internet or even request written information from the charity.  A legitimate charity will respond to your request.  Ask how much of your donation actually helps others, and how much goes to administrative costs.
  • While most charities seek money, don’t pay in cash.  Pay by check or credit card on a secure website, which will help you keep records for security and tax purposes.  Food, clothing and relief supplies are much more difficult to distribute, and may actually hinder relief efforts.

For more information or to file a complaint, contact the Consumer Protection Division, Hoover Building, Des Moines, Iowa 50319. Call 515-281-5926, or 888-777-4590 toll free. Web site:


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