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September 13, 2017

Attorney General Announces Mobile Office Hours September 21 in Charles City, Waverly

Consumer Protection Division representatives to provide information, field consumer complaints and concerns

DES MOINES – A Consumer Protection Division investigator will travel to Charles City and Waverly next week to provide “mobile office” access for Iowans with consumer-related questions or complaints, Attorney General Tom Miller announced.

The investigator will be on hand to provide information, answer questions, and assist with consumer protection matters, including complaints from consumers.

The mobile office will be open on Thursday, September 21 at these two locations:

  • Charles City: 10:00 a.m. - Noon

Charles City Public Library
106 Milwaukee Mall

  • Waverly: 1 p.m. – 3 p.m.

Waverly Public Library
1500 W Bremer Ave.

Attorney General Tom Miller sends the mobile office to cities outside of Des Moines to assist Iowans with consumer issues.

The outreach effort began last September when Miller traveled to Cedar Rapids and opened a temporary mobile office following a flood event. A Consumer Protection Division investigator provided flood victims with information on hiring a contractor, avoiding fraud, and the state’s price-gouging rule.

Members of the public do not need to reserve a time to speak with a Consumer Protection Division representative. Members of the public can also contact the division at 515-281-5926, call toll-free (outside the Des Moines metro area) at 888-777-4590, or email consumer@ag.iowa.gov.

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