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Chapter 24 Civil Rights/Complaint Process

This chapter contains information regarding how someone can file a complaint with the Victim Assistance Section of the Attorney General's Office, the types of complaints appropriate to report and the processes for investigating complaints. 

A complaint may involve:

  1. Discrimination 
  2. Violation of Service Standards 
  3. Civil Rights violations
  4. Violations of contract terms, or certified assurances

The Office for Civil Rights also requires grantees to submit EEOP certification forms to the Office for  Civil Rights. Grantees might also be required to create and submit a utilization report. For more information on EEOP requirements specific to your organization and to access the reporting tool,  go to the Civil Rights EEOP website.  

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