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Complaint Process

Any CVAD employee that receives a discrimination complaint from an employee, client, customer, program participant or consumer of CVAD or of a CVAD subrecipient, must forward the completed complaint form to the CVAD Director.  Upon receipt of a complaint involving DOJ funds, the CVAD Director will notify the Department of Justice Office for Civil Rights (OCR) in writing that a complaint has been filed.
The CVAD Director shall promptly provide the complainant with a written notice acknowledging receipt of the complaint, the date their complaint was referred and the agency to which their complaint was referred.

Complainants will also be informed that they may file complaints directly with: 

U.S. Department of Justice
Office of Justice Programs 
Office for Civil Rights (OCR)
8107th Street NW
Washington, DC 20531.
 

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