Consumer Mortgage Complaint Form
Please review the following instructions to help us handle your complaint:
- Answer all questions fully and correctly.
- Please attach to this form or mail in photocopies of all documents that may relate to your complaint claim (contracts, workout agreements, correspondence, proof of payment, etc).
- Return the information to the Consumer Protection Division (address below).
NOTE: Please review the important open records information at the bottom of this form.
NOTE: COMPLAINTS ARE OPEN RECORDS
Under Iowa law, complaint forms or letters generally are open records. The public has the right to review and obtain copies of open records. Copies of complaints are routinely sent to the person or business against which the complaint is directed.
888-777-4590 (outside of the Des Moines metro area)
Office of the Attorney General of Iowa
Consumer Protection Division
Hoover State Office Building
1305 E. Walnut Street
Des Moines, Iowa 50319-0106