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Consumer Bank/Credit Card/Mortgage Complaint Form

Please review the following instructions to help us handle your complaint:

Answer all questions fully and correctly.
Please attach to this form or mail in photocopies of all documents that may relate to your complaint claim (contracts, workout agreements, correspondence, proof of payment, etc).
Return the information to the Consumer Protection Division (address below).

NOTE: Please review the important open records information at the bottom of this form.

* Indicates a required field

Personal Information

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Your Name:

Your Age:

Street Address:

City:

State:

Zip Code:

Primary Phone Number:

Alternate Phone Number:

Email Address:

Please check appropriate box if you or your spouse are an active or former service member or U.S. military veteran:

I am an active duty service member.

My spouse is an active duty service member.

I am a U.S. Veteran.

My spouse is a U.S. Veteran.

NOTE: COMPLAINTS ARE OPEN RECORDS
Under Iowa law, complaint forms or letters generally are open records. The public has the right to review and obtain copies of open records. Copies of complaints are routinely sent to the person or business against which the complaint is directed.

Contact

Email

consumer@ag.iowa.gov

Phone

515-281-5926
888-777-4590 (outside of the Des Moines metro area)

Fax

515-281-6771

Mail

Office of the Attorney General of Iowa
Consumer Protection Division
Hoover State Office Building
1305 E. Walnut Street
Des Moines, Iowa 50319-0106