Consumer Mortgage Complaints
You can file a mortgage-related consumer complaint with the Consumer Protection Division either through an online mortgage complaint form or you can download and mail a consumer mortgage complaint form.
Mortgage Trouble? Call Iowa Mortgage Help
If you're a homeowner facing mortgage trouble, a state initiative called Iowa Mortgage Help may be able to assist at no cost to you. Whether you are currently behind on your monthly mortgage payment, or if you may soon experience financial trouble, call for help now.
Trained counselors will help you identify the course of action that is most appropriate for your individual situation, no matter the reason for your financial challenges.
Around Iowa, thousands of people just like you are struggling to pay the mortgage. These are good, hard-working Iowans who, for any number of reasons, face financial difficulties that make it difficult or impossible to repay their home loan.
If you are facing current or potential problems with your mortgage, call the Iowa Mortgage Help hotline at 1-877-622-4866 or click here.
888-777-4590 (outside of the Des Moines metro area)
Office of the Attorney General of Iowa
Consumer Protection Division
Hoover State Office Building
1305 E. Walnut Street
Des Moines, Iowa 50319-0106