For Veterans and Service Members
Support, Protections, and Resources in Iowa
Whether you're a veteran, active-duty service member, reservist, National Guard member, or helping a military family, this page is designed to help you find Iowa and federal resources more quickly.
Use the sections below to explore benefits and claims help, legal protections like the Servicemembers Civil Relief Act (SCRA), scam and fraud concerns, local Iowa support, and next steps.
Quick Help
Benefits & Claims
Find Iowa and local support for benefits, claims, and financial assistance.
SCRA Protections
Learn about lease, loan, and court protections for service members.
Scams & Fraud
Get help if you are dealing with a scam, fraud issue, or identity theft concern.
Local Iowa Help
Start local with county veteran service offices and Iowa-based support.
What We Are Seeing in Iowa
These figures show veteran- and service member-related complaints received by the office across recent quarters.
What Best Matches Your Situation?
Select the option that best matches your situation to get a recommended starting point.
Start with Iowa Benefits and Local Veteran Service Help
If you need benefits, claims help, or financial support, begin with the Iowa Department of Veterans Affairs and your local county veteran service office.
Review SCRA Protections and Consumer Rights
If your question involves leases, loans, court matters, repossession, or other military-related legal protections, start with the SCRA section and linked federal guidance.
Report Fraud and Get Consumer Protection Help
If you suspect a scam, deceptive business practice, or identity issue, use Iowa AG consumer resources along with federal military consumer protection guidance.
Use Family- and Helper-Friendly Service Pathways
Family members, spouses, dependents, and other helpers can often start with Iowa DVA, county veteran service offices, and local support services.
Start Local in Iowa
Iowa’s veteran service structure is designed to help you start local, then connect to state and federal resources as needed.
SCRA Deep Dive
Select a topic to learn more about common protections that may apply to service members.
Interest Rate Protections
SCRA may provide interest rate protections for certain obligations entered before active duty. Review current federal guidance and, when needed, request the adjustment through the creditor with the required documentation.
Learn more from CFPB →Lease Termination Rights
Depending on the situation, service members may have rights related to terminating certain leases when military service changes their circumstances. Review the current federal rules before acting.
Review Military OneSource guidance →Court and Civil Proceedings
SCRA can affect some civil proceedings and timelines when military service materially affects a service member’s ability to appear or participate. Review the current rules and seek legal help when appropriate.
See legal-help guidance →Repossession, Foreclosure, and Eviction
Military-related protections may apply in some repossession, foreclosure, or eviction situations. Because these issues are high stakes, review official guidance as early as possible.
Read CFPB’s SCRA overview →Contracts and Accounts
Military consumers may have questions involving loans, contracts, debt, or credit. SCRA is one important tool, but other consumer-protection laws may also matter depending on the issue.
Explore FTC military consumer protection →Getting More Help
For plain-English federal guidance, start with CFPB and Military OneSource. For Iowa-focused support, use local veteran service offices and state veteran resources.
Find Iowa veteran service help →Scenario Walkthroughs
Select a scenario to see a good starting point.
Lease or Loan Issue During Service
Start by reviewing SCRA protections through CFPB or Military OneSource, then gather the documents tied to your lease, loan, or service status so you can evaluate next steps.
Finding the Right Benefits Office
Iowa DVA encourages veterans to start local with their county veteran affairs or veterans service office, then connect to state and federal resources from there.
Military Family Targeted by a Scam
Preserve messages, account details, and any payment records. Then use Iowa AG consumer resources and federal military consumer-protection guidance to assess reporting and next steps.
Helping a Family Member or Dependent
If you are helping someone else, start with Iowa-based service offices and local veteran support, especially when the situation involves benefits or multiple support needs.
Iowa Resources
Iowa Department of Veterans Affairs
Explore benefits, programs, and state-level veteran resources.
Visit Iowa DVA →Find Your Local Veteran Service Office
Use Iowa’s county, state, and federal service map to start local.
Find local services →Polk County Veterans Affairs
Des Moines-area veterans, families, and dependents can connect locally here.
Visit Polk County Veterans Affairs →Iowa AG Consumer Help
Get help with consumer fraud, scams, and unfair business practices.
Visit Iowa AG resources →Federal Resources
Military OneSource Legal Help
Military-focused legal and practical help for service members and families.
Open Military OneSource →FTC Military Consumer Protection
Fraud and scam education for military consumers, veterans, and families.
Open FTC resources →Get Help Now
If you’re dealing with a problem involving a business, service provider, or transaction, you can contact the Consumer Protection Division or submit a complaint for review.
File a Consumer Complaint
Submit a complaint if you believe a business engaged in misleading, unfair, or deceptive practices.
File a ComplaintContact Consumer Protection
Speak with our office if you’re unsure where to start or need help understanding your options.
📞 (515) 281-5926
✉️ consumer@ag.iowa.gov
Before You Submit
Gathering documents ahead of time can help speed up the review process.
- Contracts or agreements
- Receipts or invoices
- Emails, texts, or screenshots
- Photos or supporting documents
