Iowa Attorney General

Reporting Elder Abuse

How do I make an elder abuse report?

  • If you think that an older adult is in immediate, life-threatening danger, dial 911.
  • If you suspect that an older adult is being mistreated, contact the Iowa Department of Human Services Dependent Adult Abuse hotline at 1-800-362-2178, 24 hours a day, seven days a week.
  • If suspected dependent adult abuse is occurring in a health-related facility, contact the Iowa Department of Inspections and Appeals Nursing Home and Home Health Complaint Hotline at 1-877-686-0027 or email hfd_complaint@dia.iowa.gov.
  • If you have concerns about your quality of care, quality of life or rights as a resident/tenant, or if you have concerns on behalf of your loved one who is living in one of Iowa's long-term care facilities, contact the Office of the State Long-Term Care Ombudsman at 1-866-236-1430.
  • For a coordinated entry point to Iowa’s information and referral resources regarding long-term independent living, contact LifeLong Links online or call 1-866-468-7887.

Contact

Email

consumer@iowa.gov

Phone

515-281-5926
888-777-4590 (outside of the Des Moines metro area)

Fax
‚Äč
515-281-6771

Mail

Office of the Attorney General of Iowa
Consumer Protection Division
Hoover State Office Building
1305 E. Walnut Street
Des Moines, Iowa 50319-0106

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