File a Consumer Complaint
How to Complain Effectively
If you are considering filing a consumer complaint, we suggest you first review our consumer complaint guide, called "How to Complain Effectively." Make an attempt to first settle your complaint directly.
Online and Printable Consumer Complaints
You can submit an online consumer complaint, which allows you to attach and submit any supporting documents, such as contracts, advertisements, correspondence, proof of payment, etc. You can also download a printable complaint form and mail it to the Consumer Protection Division.
Bank/Credit Card/Mortgage Complaints
For bank, credit card and mortgage-related complaints, submit an online or printable complaint form. More information about mortgage complaints is available here.
Price-Gouging Complaints
During a disaster, the state's price-gouging rule may be triggered, forbidding excessive prices for good or services "needed by victims of disasters." You can submit an online complaint about price gouging. You can also download a printable complaint form and mail it to the Consumer Protection Division. More information about price-gouging complaints is available here.
Contact
Phone
515-281-5926
888-777-4590 (outside of the Des Moines metro area)
Fax
515-281-6771
Office of the Attorney General of Iowa
Consumer Protection Division
Hoover State Office Building
1305 E. Walnut Street
Des Moines, Iowa 50319-0106
