File a Consumer Complaint
How to Complain Effectively
If you are considering filing a consumer complaint, we suggest you first review our consumer complaint guide, called "How to Complain Effectively." Make an attempt to first settle your complaint directly.
Online and Printable Consumer Complaints
You can submit an online consumer complaint, which allows you to attach and submit any supporting documents, such as contracts, advertisements, correspondence, proof of payment, etc. You can also download a printable complaint form and mail it to the Consumer Protection Division.
For mortgage-related complaints, submit an online or printable mortgage complaint form. More information about mortgage complaints is available here.
During a disaster, the state's price-gouging rule may be triggered, forbidding excessive prices for good or services "needed by victims of disasters." You can submit an online complaint about price gouging. You can also download a printable complaint form and mail it to the Consumer Protection Division. More information about price-gouging complaints is available here.
888-777-4590 (outside of the Des Moines metro area)
Office of the Attorney General of Iowa
Consumer Protection Division
Hoover State Office Building
1305 E. Walnut Street
Des Moines, Iowa 50319-0106