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Consumer Protection

The Consumer Protection Division protects the public from fraud, deception, and unfair business practices.  The Division enforces laws that protect the buying public from false or misleading advertisements and deceptive sales practices.  It also enforces laws that ensure consumers have the information they need before making purchase decisions.  In addition, the Division protects consumers regarding loans, credit cards and other credit products and against unfair debt collection practices.  The Office of the Attorney General is prohibited from representing citizens privately.

The Consumer Protection Division serves a vital public service of informing the public about consumer protection issues and legal actions, and provides information about how to avoid becoming the victim of consumer fraud.

To go to the Consumer Protection Division page or to file a consumer complaint, click here.

Division Contact Information



888-777-4590 (outside of the Des Moines metro area)


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